FAQ

Frequently Asked Questions:

 

Q: How soon will I receive my order?

A: All orders are made to order (except for shoes and handbags); once an order is complete the package is shipped out. Please allow up to 2-3 weeks for any order to be completed and shipped out.

Q: Can I wash my items?

A: All T-shirts and Leggings can be washed. Follow the care instructions that is attached to the garment. Make sure when washing the garments to turn them inside out for a longer last. 

Q: Can I cancel my order?

A: All sales are final once a purchase is made. If you have any concerns or questions, please contact us at creativelegancebyash@gmail.com

Q: What is your return and exchange policy?

A: Creative Elegance By Ashley has a No Refund Policy. No items can not be exchanged once purchased. If you do have any concerns or questions, please contact us at creativelegancebyash@gmail.com